Our Standard handling time is 1-3 business days, We aim to dispatch as quickly as possible once the Order is received. If an Order is required urgently, we request notification of same and will try to expedite the request. All items are carefully inspected at the time of packing and shipment.
Our Shipping Rates are listed Below.
$5.00 Letter Rate (Trackable) Maximum 125g
Australia Post Parcel Calculated on Buyers Postcode
Australia Post Express Calculated on Buyers Postcode
Letter Rate : 5-10 Business Days
Australia Post Parcel : 7-10 Business Days
Australia Post Express : 1-6 Business Days
Flat Rate $15 or more depending on content.
11-30 Business Days
COVID-19 AMERICA/CANADA & EUROPE
Due to the current situation around the world we are still shipping out. Orders are still being processed and going out daily. Australia Post is currently experiencing significant delivery delays due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au. As a reminder, for all the latest information about international service delivery delays and impacts, please visit auspost.com.au.
TAXES & DUTIES
Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.
Some items are large and heavy and will incur additional postage costs. Please refer to product descriptions and contact us for a shipping quote.
HOW WILL I KNOW IF HAMAG HAS RECEIVED MY ORDER?
Once we have received your order you will be sent an email confirming the order. If Hamag has any queries re the order we will contact you by email or phone.